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Industry Summit showcased an unstoppable shift in training and set the stage for the next event.
Industry Summit showcased an unstoppable shift in training and set the stage for the next event.
An online, soft-pull prequalification process could help dealers sell more cars faster and satisfy new demands from consumers and regulators.
Written guidelines and a code of conduct will help prevent payment packing from baring its teeth.
General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.
What do you get for the dealer who has everything? Check out a few ideas you may not have considered.
Self-governance by providers may be the best way to protect the sale of F&I products.
Taking control of your inventory requires bravery, strategy and commitment.
Mike Davenport’s alter ego helps him find customers and make sales.
The more appraisals you conduct, the more opportunities you have to capture trades and the benefits that come with them.
Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.
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