Unleash the power of your CRM by building your sales and marketing initiatives around clean customer data. Data quality expert walks you through the assessment, prevention, and remediation phases.
An expansion of anti-harassment training requirements that apply to auto dealers and other business owners in the Golden State will inevitably lead to new standards nationwide.
Whether your dealership is big, small, profitable or unprofitable, it’s time to take a fresh look at how you’re measuring success.
Are you pulling in too much fixed ops revenue? Dealer consultant shares five proven methods for insulting customers, improperly documenting and addressing their concerns, and discouraging repeat visits.
A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.