Telling The Future
The editor bites on a pitch for an article about the future of auto retailing, a topic he's steered clear of given the emotions it tends to stir.
The editor bites on a pitch for an article about the future of auto retailing, a topic he's steered clear of given the emotions it tends to stir.
Technology in the hands of a skilled F&I salesperson will help empower the customer.
Accounting wiz explains three key points dealers need to know about the Taxpayer Relief Act of 2012.
The magazine’s service coach breaks down a service-selling process that can deliver a 30 to 50 percent closing ratio.
F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.
The industry continues to emerge from the Great Recession, but dealer-protection bills approved in New Hampshire and Colorado prove that not everything is getting back to normal.
A Georgia dealer dodged a legal bullet after management failed to sign a document, but there was no escaping the cost of defending the matter in court.
Fraudulent paystubs are a serious threat to your dealership and the trust you’ve built with your finance companies.
Auburn (Wash.) Volkswagen's Matthew Welch is fiercely loyal to his customers, his staff and the VW brand. He's also a tireless advocate of diesel powerplants.
The magazine's F&I pro lays out a five-step primer to getting stronger callbacks from finance sources.
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